Offer Terms & Conditions

1. SHOPPING CODES

From time to time WoolOvers will release discount codes via email or other marketing channels. These Codes will allow a discount to be applied to selected styles/colours and on some occasions orders your at woolovers.com, via phone calls to our customer services team or in our WoolOvers Factory Shop as specified on the relevant email or marketing communication. To apply the Code at woolovers.com please enter it where specified during the check-out process. To apply the Code via customer services, please quote the Code at the start of your call. For purchases in the WoolOvers Factory Shop you must present the Code to store staff by producing a printed copy of the email or marketing communication or show it on a mobile device. The discount will then be applied to the relevant offer.

Please note that save as expressly stated, Codes are only valid on specified styles/colours or categories. On occasions where specified we will only allow codes to be used on full-priced items and exclude SALE, OUTLET, Gift Cards and Multibuy offers. Codes are valid for a limited period of time as specified in the relevant email or marketing communication, they cannot be used outside of that time period.  If an item and items purchased using that Code are later returned to us which brings the amount spent below any qualifying level, the offer value may be deducted from any refund. All orders are subject to acceptance and any improper use of Codes may result in the cancellation of your order. All orders are subject to availability. WoolOvers reserves the right to withdraw, amend or extend offers at any time, without prior notice.

Specific offer terms and conditions are provided with each Code - for specific information relevant to that Code, please refer to the email or marketing communication on which it is featured.

 

2. FREE UK STANDARD DELIVERY OR CLICK & COLLECT (AND/OR RETURNS) ON ORDERS OVER £70

2.1. By taking advantage of this offer you agree to these terms.

2.2. Spend £70 or more in one single purchase transaction and qualify for Free UK Standard Delivery or Click & Collect (and/or returns).

2.3. If your basket is £70 or over you will automatically qualify for either Free UK Standard Delivery or Free Click & Collect (and/or returns) at the checkout at woolovers.com. If you have made your order via customer services on 0345 073 1044 and it is £70 or over you can still claim Free UK Standard Delivery or Free Click & Collect (and/or returns) when you make your call.

2.4. Returns label refers to a Royal Mail pre paid label.

2.5. This offer applies on all items, including full-priced items and sale items, provided the total amount of the purchase made is £70 or over.

2.6. All orders are subject to availability.

2.7. WoolOvers reserves the right to withdraw, amend or extend offers at any time, without prior notice. Purchases shall be subject to the WoolOvers’ terms and conditions of sale posted online at woolovers.com.

 

3. MULTIBUY OFFERS/ 2/3/4 FOR DEALS

3.1. By taking advantage of this offer you agree to these terms.

3.2. Purchase (2/3/4) products that are clearly marked as being part of a WoolOvers Multibuy offer in one single transaction at WoolOvers’ online store at: www.woolovers.com, or in WoolOvers Factory Shop, Victoria Gardens, Burgess Hill, West Sussex, RH15 9NB, United Kingdom, or by calling us at WoolOvers’ Customer Services on 0345 073 1044 and receive them both at the discounted multibuy offer price.

3.3. Multibuy offers are only valid if 2/3/4 items are purchased within the same multibuy offer.

3.4. Shipping and handling costs are not included.

3.5. Only marked WoolOvers items will form a part of this offer. This offer is redeemable against full priced items only. Products in the Outlet or Sale section at woolovers.com are excluded.

3.6. To redeem this offer via woolovers.com, add your selected woolovers Multibuy items to your basket and the discount will be applied automatically.

3.7. This offer may not be used in conjunction with any other offer or promotion apart from ‘Free Standard Delivery or Click & Collect when you spend over £70’ (see section 3).

3.8. The Multibuy offers are only valid for a selected time only and subject to change.

3.9. This offer is subject to availability while stocks last, and is subject to revocation or termination at any time in WoolOvers’ sole discretion. Offer subject to the WoolOvers’ terms and conditions of sale posted online at woolovers.com.

3.10. If you return one but not all items purchased with this offer, you will receive a refund for the discounted price you paid for the returned item such that the item(s) retained by you will be deemed charged at full price. You also agree to provide WoolOvers with a copy of any receipt from the transaction, and the receipts from any subsequent returns, in order to be eligible to receive a cash refund.

3.11. These terms are governed by and construed in accordance with the laws of England and Wales which shall have exclusive jurisdiction.

3.12. 2 for £30 on 100% cotton jumpers is valid for a limited time only. Add 2 qualifying items from this offer to your basket where the discount will be applied automatically. If you return one item purchased from the 2 for £30 offer the discount is not applicable and the single item being kept is valued at £25. No monies will be refunded as the offer would now be invalid. These terms and conditions apply to online, mail order and shop purchases.

 

4. Refer a Friend

4.1. Each friend will then receive a 20% off their first purchase voucher via email for you recommending them to use online at woolovers.com. Once they make their first online purchase you will receive your 20% voucher code by email. Each friend must be a new customer with WoolOvers and have never made a purchase before, whether it’s online, in-store or by mail order.

4.2. All voucher codes are single use only. If we find that this code has been abused we have the rights to cancel all orders. We in our sole discretion operate an offer whereby you earn an incentive if you refer a friend who proceed to completing a purchase of Good(s) from us.

All voucher codes are single use only. If we find that this code has been abused we have the rights to cancel all orders. We in our sole discretion operate an offer whereby you earn an incentive if you refer a friend who proceed to completing a purchase of Good(s) from us.

4.3. We reserve the right to substitute or amend the offer at any time. Any unused codes must be used by the expiry date.

4.4. We reserve the right to cease the Introduce a Friend promotion at anytime, should we choose to do this then we will honour all outstanding referred friend vouchers up to and including the date of termination.

4.5. You are responsible for ensuring you obtain your friends permission prior to you referring them as a friend. We will not accept any responsibility for an individual complaint in this regard following you submitting your friends details to us.

4.6. The promotional code will be applied proportionally to the Goods. Any returns or refunds on Goods purchased with the benefit of the promotional code will be on the proportional price as indicated in the sales invoice.

4.7. You will not receive any benefit of the scheme if your friend is already a customer of ours.

 

 

5. NEW CUSTOMER OFFER: NATURE10

5.1 By taking advantage of this offer you agree to these terms.

5.2 This promotional code is only valid on your first order as a new customer to WoolOvers.

5.3 This offer is redeemable against all full price items.

5.4 Delivery costs are not included.

5.5 To redeem this offer via woolovers.com, add your selected items to your basket and apply the discount code at the checkout. 

5.6 This offer may not be used in conjunction with any other offer or promotion apart from 'Free Standard Delivery'. 

5.7 This offer is subject to availability while stocks last, and is subject to revocation or termination at any time in WoolOvers' sole discretion. Offer subject to WoolOvers' terms and conditions of sale posted online at www.woolovers.com

5.8 These terms are governed by and construed in accordance with the laws of England and Wales which shall have exclusive jurisdiction.