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Delivery Information

Orders of £60 or over - FREE (Under £60, £3.95 charge)

3-5 working days. We use Hermes for all our standard UK deliveries and a signature is normally required. Alternatively, the parcel may be left in a safe place and a card will be left detailing the location.

Bank Holidays (UK)

Please allow an extra 2 working days for delivery to any destination.

We do not offer delivery services to PO Boxes

Orders of £60 or over - FREE (Under £60, £3.95 charge)

Pick your parcel up from a local shop at a time that suits you. Our new Click and Collect with ParcelShop service is a convenient way to get your order. Choose Parcel Shop Click and Collect when you checkout. Choose your preferred ParcelShop from the list. You must provide your mobile number when you order so we can text you when your parcel is ready to collect. Collect your parcel at a time that suits you. Your parcel will be held for 10 days so make sure you collect before it's sent back to us.

Bank Holidays (UK)

Please allow an extra 2 working days for delivery to any destination.

£5.95

Place your order by 2pm Mon-Thu for Next Working Day delivery.

We use DPD fully tracked service for our Express Delivery service and a signature will be required.

UK Mainland orders come with a 1 hour predicted delivery time slot which is sent by email and text on the morning of delivery – to save you waiting in.

Bank Holidays (UK)

Please allow an extra 2 working days for delivery to any destination.

Please be aware that orders placed after 5pm will be processed the next working day.

Next Day Delivery orders placed after 2pm Thursday – 23:59 Sunday will be delivered the Tuesday the following week. Please allow an extra day delivery for Bank Holidays.

*Remote Locations

Please note, Express delivery is not available to Remote Locations.

Remote locations include Northern Ireland, Scilly Isles, Isle of Man, Isle of Wight, Highland and Islands.

Postcodes: AB31-56, BFPO (all), BT1-94, FK17-21, GY1-10, HS1-9, IM1-9, IM86-87, IM98-99, IV1-28, IV30-32, IV36, IV40-49, IV51-56, IV63, JE1-5, KA27-28, KW1-3, KW5-17, PA20-38, PA41-49, PA60-78, PA80, PH1-13, PH15-26, PH30-44, PH49-50, TR21-25, ZE1-3.

We do not offer delivery services to PO Boxes

£7.95

Place your order by 2pm Mon-Thu for Next Working Day by noon.

We use DPD fully tracked service for our Express Delivery service and a signature will be required.

UK Mainland orders come with a 1 hour predicted delivery time slot which is sent by email and text on the morning of delivery – to save you waiting in.

Bank Holidays (UK)

Please allow an extra 2 working days for delivery to any destination.

Please be aware that orders placed after 5pm will be processed the next working day.

Orders placed after 4pm Friday – Sunday 1pm will be delivered on Monday, excluding Bank Holidays.

*Remote Locations

Please note, Express delivery is not available to Remote Locations.

Remote locations include Northern Ireland, Scilly Isles, Isle of Man, Isle of Wight, Highland and Islands.

Postcodes: AB31-56, BFPO (all), BT1-94, FK17-21, GY1-10, HS1-9, IM1-9, IM86-87, IM98-99, IV1-28, IV30-32, IV36, IV40-49, IV51-56, IV63, JE1-5, KA27-28, KW1-3, KW5-17, PA20-38, PA41-49, PA60-78, PA80, PH1-13, PH15-26, PH30-44, PH49-50, TR21-25, ZE1-3.

We do not offer delivery services to PO Boxes

£12.00

The Saturday delivery service will ensure you’ll receive the goods between 8am and 5pm the following Saturday*

We use DPD fully tracked service for our next day deliveries and a signature will be required.

UK Mainland orders come with a 1 hour predicted delivery time slot which is sent to you by email and text on the morning of the delivery – to save you waiting in.

*Remote Locations

Please note, Express delivery is not available to Remote Locations.

Remote locations include Northern Ireland, Scilly Isles, Isle of Man, Isle of Wight, Highland and Islands.

Postcodes: AB31-56, BFPO (all), BT1-94, FK17-21, GY1-10, HS1-9, IM1-9, IM86-87, IM98-99, IV1-28, IV30-32, IV36, IV40-49, IV51-56, IV63, JE1-5, KA27-28, KW1-3, KW5-17, PA20-38, PA41-49, PA60-78, PA80, PH1-13, PH15-26, PH30-44, PH49-50, TR21-25, ZE1-3.

*Every effort will be made to deliver your parcel on your chosen Saturday. However, sometimes delays will occur which are outside of our control – in which case you will be kept updated.

We do not offer delivery services to PO Boxes

£6.95

Choose your day of delivery for the next 5 working days, and excluding weekends & bank holidays, by selecting the stated day delivery option.

Orders of £60 or over - FREE (Under £60, £3.95 charge)

Please allow 5-7 working days for delivery. We use Hermes for all our standard deliveries and a signature is normally required.

We do not offer delivery services to PO Boxes

Orders of £60 or over - FREE (Under £60, £3.95 charge)

Please allow 4-8 working days for delivery into the BFPO network.

We do not offer delivery services to PO Boxes

Only £1.50

Woolovers returns service by Hermes for just £1.50 – hassle free, 3 months guarantee. Sorry, this service is only available in Mainland UK and Northern Ireland. Don’t forget to add this when selecting you delivery service.

*Remote Locations

We do not offer delivery services to PO Boxes

Europe Standard (Airmail) - £6.00
Rest of the World Standard (Airmail) - £8.00
Express Courier - Rest of Europe (EU) - £20.00
Express Courier - Rest of World - £25.00

We do not offer delivery services to PO Boxes