Delivery Information

Service: 2-4 working days

Delivery days: Monday - Saturday

All our standard UK deliveries are tracked and a signature is normally required. Alternatively, the parcel may be left in a safe place and a card will be left detailing the location.

Service: 2-4 working days

Delivery days: Monday - Saturday

Pick your parcel up from a local shop at a time that suits you. Our Click and Collect service is a convenient way to get your order. Choose Click and Collect when you checkout. Choose your preferred Parcel Shop from the list. You must provide your mobile number when you order so we can text you when your parcel is ready to collect. Collect your parcel at a time that suits you. Your parcel will be held for 10 days so make sure you collect before it's sent back to us.

You will require ID to collect your parcel. Parcel Shops are operated by third parties. Suitable ID includes, Passport, driving license, utility bill, credit or debit card.

Order by: Monday to Friday 3pm. Sunday - 3pm

Delivery days: Monday - Saturday

* Next working day - excludes Bank Holidays. Not available to remote locations.

Place your order by 3pm any day Monday to Friday for Next Working Day Delivery and it will be delivered to you the next working day, including Saturdays.
Orders placed Saturday and Sunday before noon will be delivered Monday, provided it is the next working day and not a bank holiday.
If your order is placed during a Bank Holiday it will not be dispatched until the next working day and it will arrive the following working day.

Order by: Monday to Friday 3pm. Sunday - 3pm

Delivery days: Monday - Saturday

* Next working day - excludes Bank Holidays. Not available to remote locations.

Place your order by 3pm any day Monday to Friday for Next Working Day Delivery and it will be delivered to you the next working day, including Saturdays.
Orders placed Saturday and Sunday before noon will be delivered Monday, provided it is the next working day and not a bank holiday.
If your order is placed during a Bank Holiday it will not be dispatched until the next working day and it will arrive the following working day.

Order by: Any Time

Europe Service (Airmail): 6-12 working days;
Rest of World Service (Airmail): 8-12 working days

Delivery days: Monday - Friday

Price: Europe - £9.95, Rest Of World - £25.00

Please note, international deliveries for orders placed on woolovers.com are sent using DPD Classic Service.

Our packages are nearly always beneath local taxation thresholds, but on rare occasions deliveries can be subject to duty and tax charges. WoolOvers are not liable for any such charges. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.

All delivery times are estimated, WoolOvers cannot be held liable for any delays that may occur which are outside our control.

Service: 4-8 working days

Delivery days: Monday - Saturday

More Information

*Remote locations include Northern Ireland, Scilly Isles, Channel Islands, Isle of Man, Isle of Wight, Highland and Islands.

Postcodes: AB31-56, BFPO (all), BT1-94, FK17-21, GY1-10, HS1-9, IM1-9, IM86-87, IM98-99, IV1-28, IV30-32, IV36, IV40-49, IV51-56, IV63, JE1-5, KA27-28, KW1-3, KW5-17, PA20-38, PA41-49, PA60-78, PA80, PH1-13, PH15-26, PH30-44, PH49-50, TR21-25, ZE1-3.

Bank Holidays (UK): Please allow an extra 2 working days for delivery to any destination.

We do not offer delivery services to PO Boxes.

Please note that if you are ordering an item from one of our friends the delivery time may vary.

Our Friends

All items from Our Friends will be dispatched by them and arrive in a separate package to any other items you have ordered. You wont be charged an additional delivery fee.
If you have any questions please contact our customer services here.

All items from Lakeland Leather will be dispatched by Lakeland Leather and arrive in a separate package to any other items you have ordered.

Lakeland Leather items will be dispatched with a signed-for next-day delivery service (except the Channel Islands, for which the delivery time is two days.) If you are not able to receive your delivery, the courier will leave a card either asking you to rearrange delivery, informing you when they will attempt redelivery, or letting you know where you can collect your parcel.

All items ordered from Moshulu will be dispatched by Moshulu and will arrive in a separate package to any other items you have ordered. Delivery time within the UK is 3 to 5 working days.

Items will be dispatched with Royal Mail.

All items ordered from Brook Taverner will be dispatched by Brook Taverner and will arrive in a separate package to any other items you have ordered. Delivery time within the UK is 2 to 5 working days, except in sales periods when it can be as long as 7 to 10 days.

Items will be dispatched with Collect +.

All items from Roama will be dispatched by them and will arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee. The delivery time is 3 to 5 working days.

Items will be dispatched with Royal Mail or Hermes. Next day deliveries will be dispatched with DPD.

All items from Catherine Tough will be dispatched by them and will arrive in a separate package to any other items you have ordered. The delivery time is 3 to 5 working days.

Items will be dispatched with Royal Mail.

All items ordered from Helen Round will be dispatched by them and will arrive in a separate package to any other items you have ordered. Delivery time within the UK is 3 to 5 working days.

All items ordered from Bee Good will be dispatched by them and will arrive in a seperate package to any other items you have ordered. Delivery time within the UK will be 2 to 4 working days.

Items will be dispatched with Royal Mail.

All items ordered from Woolroom will be dispatched by them and arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee. The delivery time is 1 to 2 working days within the UK with the courier DPD.

All items ordered from Rugged Nature will be dispatched by them and arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee. The delivery time is 3 to 5 working days within the UK.

All items from Liga will be dispatched by them and will arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee. The delivery time is 3 to 5 working days.

Items will be dispatched with Royal Mail.

All items from Wildlife World will be dispatched by them and will arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee. The delivery time is 3 to 5 working days.

Items will be dispatched with Royal Mail or DPD.

All items from Ivyline will be dispatched by them and will arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee. The delivery time is 3 to 5 working days.

Items will be dispatched with DPD.

All items ordered from Wild Sage + Co will be dispatched by Wild Sage + Co and will arrive in a separate package to any other items you have ordered. Delivery time within the UK is 3 to 6 working days.

Items will be dispatched with Royal Mail.

All items from Five Dot Botanics will be dispatched by Five Dot Botanics and arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee.

The delivery time is 3 to 5 working days. Items will be dispatched with Royal Mail.

​All items ordered from Secret Garden Distillery will be dispatched by Secret Garden Distillery and will arrive in a separate package to any other items you have ordered. Delivery time is 3 to 5 working days. You won’t be charged an additional delivery fee.

All items from Bathing Bunnies will be dispatched by them and will arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee. The delivery time is 2 to 5 working days.

All items from Traditional Garden Games will be dispatched by them and will arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee. The delivery time is 2 to 5 working days.

Items will be dispatched with Parcel Force.

All items from Lydia Miriam will be dispatched by them and will arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee. The delivery time is 3 to 5 working days.

Items will be dispatched with Royal Mail.

All items from Fieldware Co. will be dispatched by them and will arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee. The delivery time is 3 to 5 working days.

Items will be dispatched with Royal Mail.

All items from Black + Blum will be dispatched by them and will arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee. The delivery time is 3 to 5 working days.

All items from Be: Loved will be dispatched by them and will arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee. The delivery time is 3 to 5 working days.

All items from Laura Fisher will be dispatched by Laura Fisher and arrive in a separate package from any other items you have ordered. You won’t be charged an additional delivery fee.

All items from Morgan Wright will be dispatched by Morgan Wright and arrive in a separate package from any other items you have ordered. You won’t be charged an additional delivery fee.

All items from John Partridge will be dispatched by John Partridge and arrive in a separate package from any other items you have ordered. You won’t be charged an additional delivery fee.

All items from Pretty Pink Jewellery will be dispatched by them and will arrive in a separate package to any other items you have ordered. You won’t be charged an additional delivery fee. The delivery time is 2 to 5 working days.

International Orders

If you are ordering from Australia or New Zealand please use our Australian website to order directly from our Australian warehouse as we are unable to despatch orders to Australia or New Zealand from the UK.

If you live in France or Germany we have a website for our French customers and a website for our German customers.

If you would like to place an order from anywhere else in the world please use our international website .