Delivery Information

 

Last Christmas Order dates

To ensure your delivery arrives in time for Christmas, please order by 2pm on Monday 21st December for Standard Delivery, or by 2pm on Tuesday 22nd December for Next Day Delivery.

 

Service Order By Order Delivered Price

Standard

(3-5 working days)

Any time Monday-Saturday £3.95 or FREE when you spend £70 or over

Parcel Shop

(3-5 working days)

Any time Monday-Saturday £3.95 or FREE when you spend £70 or over

Next Day Anytime Tracked

(next working day - excludes Bank Holidays)

Not available to remote locations*

Monday to Thursday - 2pm.

Sunday - 12pm 

Monday-Friday £6.95

Next Day Before Noon Tracked

(next working day - excludes Bank Holidays)

Not available to remote locations*

Monday to Thursday - 2pm.

Sunday - 12pm 

Monday-Friday £8.95

Stated Day

(Day of your choice - next 5 working days)

Not available to remote locations*

2pm Monday-Friday £7.95

International

(Europe - 4-5 working days)

(Rest of World - 5-10 working days)

Any time Monday-Friday

Europe - £9.95

ROW - £25.00

BFPO

(4-8 working days)

Any time Monday-Saturday £3.95 or FREE when you spend £70 or over

 

More information 

*Remote locations include Northern Ireland, Scilly Isles, Channel Islands, Isle of Man, Isle of Wight, Highland and Islands. 

Postcodes: AB31-56, BFPO (all), BT1-94, FK17-21, GY1-10, HS1-9, IM1-9, IM86-87, IM98-99, IV1-28, IV30-32, IV36, IV40-49, IV51-56, IV63, JE1-5, KA27-28, KW1-3, KW5-17, PA20-38, PA41-49, PA60-78, PA80, PH1-13, PH15-26, PH30-44, PH49-50, TR21-25, ZE1-3.

 

Please note: Due to excess weight, free delivery is not available on any order containing a throw or blanket.

Bank Holidays (UK): Please allow an extra 2 working days for delivery to any destination.

We do not offer delivery services to PO Boxes.

 

 

Standard Tracked

3-5 working days. All our standard UK deliveries are tracked and a signature is normally required. Alternatively, the parcel may be left in a safe place and a card will be left detailing the location.

 

 

Parcel shop

Pick your parcel up from a local shop at a time that suits you. Our Click and Collect service is a convenient way to get your order. Choose Click and Collect when you checkout. Choose your preferred Parcel Shop from the list. You must provide your mobile number when you order so we can text you when your parcel is ready to collect. Collect your parcel at a time that suits you. Your parcel will be held for 10 days so make sure you collect before it's sent back to us.

You will require ID to collect your parcel. Parcel Shops are operated by third parties. Suitable ID includes, Passport, driving license, utility bill, credit or debit card.

 

 

Next Day deliveries 

Place your order by 2pm Mon - Thurs for Next Working Day by 12 Noon and by 12 Noon Sunday for Monday Delivery. If your order is placed on a Weekend or Bank Holiday it will not be dispatched until the very next Working day and will arrive the following (working) day.

 

 

Stated day 

Choose your day of delivery for the next 5 working days, and excluding weekends & bank holidays, by selecting the stated day delivery option.

 

 

International 

Europe Standard (Airmail) - 4-5 working days from dispatch -  £9.95
Rest of the World Standard (Airmail) - 5-10 working days from dispatch  £25.00

Please note, international deliveries for orders placed on woolovers.com are sent using DPD Classic Service. 

Our packages are nearly always beneath local taxation thresholds, but on rare occasions deliveries can be subject to duty and tax charges. WoolOvers are not liable for any such charges. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.

All delivery times are estimated, WoolOvers cannot be held liable for any delays that may occur which are outside our control.