Jumper was very nice to look at, but, was so itchy and scratchy. So thought I would wash it, to maybe soften it, followed washing instructions, it shrunk!
Thank you for your feedback and we are sorry to hear your garment has shrunk. Please could you send in a photo of the garment to firstname.lastname@example.org (detailing exactly how you washed and dried the garment along with the order number in subject line). Upon receipt of this, a garment technician will asses and then get back to you with the course of action to be taken. Kind regards, The WoolOvers Team