I have kept this jumper but I am disappointed by the fit, too big, and the the neckline which gapes. I have bought from Woolovers before and have been both pleased and disappointed by my purchases. Simple jumpers are usually fine but not enough attention is paid to important details in newer products. I find this incomprehensible. I still have a jumper bought 2 years ago in which the ribbed sleeves became so tight, after a first careful wash, that I cannot wear it. Yes I know I should have sent it back but I remained hopeful that I could wear it, I was naive. It all puts me off from buying from this company again.
Thank you for your feedback and we are very sorry to hear of the problems you have had with your purchases. We appreciate your feedback on the products and are always striving to improve. Your comments have been logged with our Buying and Design team for future consideration. If your recently purchased garment is both unwashed and unworn, please do feel free to return it under the 'no quibbles' guarantee and we will be more than happy to process a refund for you.