Far too long and big for a size 12
Thank you for your feedback and we are very sorry to hear your item did not fit. We do try to advise customers on sizing by providing size charts online. You are more than welcome to return the item under our "no quibbles" guarantee and we will be happy to process that for you. Please do not hesitate to contact us if you have any further issues either by email firstname.lastname@example.org or via telephone 0345 073 1044.