Usually love Woolovers products but the recent Coatigan i ordered was not good quality which was disappointing as i really loved my old one. Someone else had written hat in a review am i should have believed it. Cost £6.50 in postage there and back for a returned item - expensive mistake
Thank you for your feedback and we are sorry to hear your recent purchase did not live up to your expectation. The difference in 'feel'/ quality of the garment is likely down the new process WoolOvers use to treat the yarn before manufacturing. Steam cleaned rather than washed, a lot less water is used which is better for the environment. This does mean the lambswool may not initially feel as soft. However, after washing, the material should feel a lot more pleasant. We hope this information is helpful to you. We thank you for your review.