I especially bought this sheepskin rug for my son’s Jack Russell dog called ‘Patch’ as he feels the cold like me, and because I love him so much.
06 August 2020By Verified Customer
Ordered two. Expected 2 rugs. One fine and thick all over but second one thin and extra shaggy for half if it. Will cost too much £6+ to return one by standard 2nd class Royal Mail Didn’t purchase £1.99 return cost as was t expecting oddments and the last time I did get a £1,99 return label and didn’t use, when on the following purchase exchange I was told TOO OLD TO USE so a wasted £1.99. It used to be policy that if returned with no exchange then refund deducted postage but when wanting replacement/exchange there was no charge and sending back via Hermes was less hassle. NOT HAPOY