Mens Combed Cotton Slipover in Mid Grey Marl

After first day I wore the sweater is was as if its was months old with little balls of wool that need combing ! Also the bottom of the sweater had little elastic and so hung more like a curtain than a fitted sweater.
I have shopped for several years now Woolover and these 2 sweaters were the poorest quality yet...... And I sent a not back on this and have yet to hear ack and now 2 weeks old but I get this asking how was my experience !