Worn for less than two hours doing normal daily activities such as getting in and of of a vehicle, carrying shopping etc...
The jumper balled up and pulled threads in multiple places.
I contacted Woolovers and sent photographs as requested and have heard nothing back.
Overall very disappointed with a very expensive woolen jumper which you would expect to last many, many years.
I would strongly advise against buying this item. Thank you for reaching out. I'm sorry to hear about the issues you've experienced with your Woolovers jumper and the trouble getting a response.
I've checked our system, and we haven't received an email from you regarding this issue. It's possible there might have been a small typo in the email address.
Could you please double-check the email address you sent it to? The correct address for our customer service inquiries is
[email protected].
Once you've confirmed and resent your email with the photographs, we'll be able to look into this for you and help resolve the problem with your jumper.
We appreciate your patience and look forward to assisting you.