Beginning to get bobbles on the sleeves - and they return after brushing off. Thank you for your feedback and we are sorry to hear you are not fully satisfied with your recent experience at WoolOvers. We can see that the prices on your order have now been matched to meet the 2 for offer that was running at the time. Unfortunately, because these are already on a 2 for offer, another offer cannot be applied to the order. This is stated in our Terms and Conditions under 'Promotional Codes' line 11.2: https://www.woolovers.com/terms. With regards to the pilling on your garment, this is something that can easily be lessened with washing and the use of one of our pilling combs. A member of our Customer Service team has contacted you directly with more information on this. Once again we thank you for your comments and if you do have any further queries please do not hesitate to contact us.