Customers from within the European Union have the right to cancel a contract for the purchase of an order within 7 working days of the day of receipt of the order. You will need to state that you have returned your items and wish to cancel the contract, giving details of the products ordered. You can do this in writing, to the address on the right, or by email to firstname.lastname@example.org.
You must also return the products to us immediately, in the same condition in which you received them, by post, to the address on the right.
If you wish to cancel your order within the 7-day period under the Distance Selling Regulations, we'll refund your entire order, including your delivery charge (providing all items in the order are returned). However, you will be responsible for the cost of returning the item to us.
When you return a product to us because you have cancelled the contract between us, we will process the refund due to you as soon as possible and, in any case,within 30 days of the day you have given notice of your cancellation. After the7 day cooling off period has elapsed, our standard Returns Policy applies (see above).